Paid module

Smart Dialer — €20 + €2 per agent

One operating licence per company, plus a small fee for each person taking calls. The minutes stay yours, with your own carrier.

20 € / month
+ €2 per month for each agent
No setup fee · the minutes stay with your carrier · the PBXTools agent is free
Request activation →

What it comes to for your team

The operating licence plus €2 per agent. That is all.

3 agents
26 €
per month
5 agents
30 €
per month
10 agents
40 €
per month
20 agents
60 €
per month

What is included

  • Campaigns with calling windows, several per day
  • Agent-first dialling — no dead air at the start of the call
  • Agent console: contact card, script, outcome buttons
  • Import from Excel, CSV or direct paste, with column mapping
  • Re-import that updates contacts without resetting their history
  • Account-level Do Not Call list, enforced at import and at dial time
  • Call outcomes at account level and per campaign
  • Scheduled callbacks, returned to the agent who promised them
  • Live activity: who is on a call, who is on a break, on which campaign
  • Reports per campaign and per agent, with contact rate computed correctly
  • Event delivery into your own system, with automatic retry
  • API keys and an integration guide
  • Separate roles: supervisor and agent
  • Account audit log: who changed what, and when

☎️ Running a different PBX?

Tell us what you run and how many agents you have. We will not ask you to change your PBX: if yours is not on the list yet, we look at what it takes to put it there. That is how every platform we support today got on it.

Tell us what you run

Frequently asked questions

How is it calculated exactly?
€20 for the operating licence, plus €2 per month for each agent holding a seat. Seats can be added or released at any time; the invoice follows the seats you have, not the ones you started with.
Are the minutes included?
No, and we do not sell them. Calls go out over your own trunk, exactly like any other call from your PBX, so the minutes are billed by your carrier at your rate. We add no margin on traffic.
Is it sold per PBX or per company?
Per company. A PBX hosting five companies means five subscriptions, each with its own agents and contacts. That matters for integrators: you do not pay once and resell to everyone.
What happens when an agent leaves?
You release their seat and next month's invoice drops. Campaigns, contacts and call history stay — a seat is a right to work, not a box of data.
Do I need other modules as well?
No. Smart Dialer works on its own. If you also want the full call record inside your CRM, that is PBX Connect; if you want analysis of inbound calls, that is Call Detailed Reports. Neither requires the other.
Does it work on my PBX?
On Asterisk-based systems — FreePBX, VitalPBX and centraletelefonice.ro PBX, multi-company included — and on the bespoke systems we fit ourselves. FusionPBX is in progress — FreeSWITCH has a different command channel, so it is a port, not a blocker. If you run something else, tell us: every platform on the list got there because a customer asked.
Is there a trial?
We run a trial campaign on your PBX, with your contacts, so you can watch your team work before you decide. We do the activation — you never end up tied to something you have not seen running.

We'll run a trial campaign

With your contacts, on your PBX. Watch your team work before you decide.

Request activation