Cookie Policy
Last updated: March 31, 2026
1. Introduction
This Cookie Policy explains how PBXTools (operated by SCIT Technology SRL) uses cookies and similar technologies when you visit our website at pbxtools.ro. It explains what these technologies are, why we use them, and your rights to control their use.
PBXTools is a business-to-business (B2B) platform. Our cookies are focused on functionality and performance, not consumer profiling.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They allow the site to remember information about your visit, such as your preferences and actions, providing a more efficient browsing experience.
Similar Technologies
In addition to cookies, we also use other local storage technologies:
- Local Storage — Persistent storage of preferences (e.g., cookie consent, B2B confirmation) directly in the browser
- Session Storage — Temporary data storage for the duration of your browsing session
- Cloudflare Headers — Technical data required for DDoS protection and CDN optimization
3. Types of Cookies We Use
3.1 Essential Cookies (Required)
These cookies are necessary for the website to function properly. They cannot be disabled and do not require separate consent.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
cookie-consent | Stores cookie preferences and B2B confirmation | 1 year | PBXTools |
session_id | Session identification and authentication | Session | PBXTools |
csrf_token | CSRF attack protection | Session | PBXTools |
__cf_bm | Cloudflare Bot Management — distinguishes real users from bots | 30 min | Cloudflare |
cf_clearance | Cloudflare security challenge — anti-DDoS protection | Max 24h | Cloudflare |
Legal basis: Legitimate interest for platform operation and security.
3.2 Security Cookies
These cookies are used to detect and prevent suspicious activity:
- Detection and blocking of unauthorized access attempts
- Protection against brute-force and DDoS attacks
- Monitoring active session integrity
- Verification of HTTP request origin
Legal basis: Legitimate interest for platform and customer data security.
3.3 Analytics Cookies (Optional)
Help us understand how you use the site so we can improve it.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
| Cloudflare Web Analytics | Anonymous statistics: pages visited, time on site, device | Session | Cloudflare |
Important note: We use Cloudflare Web Analytics, a privacy-friendly solution. It does not use persistent tracking cookies, does not collect personally identifiable data, and does not share data with third parties for advertising purposes.
Legal basis: Your consent.
3.4 Marketing Cookies (Optional)
Used to measure campaign effectiveness and personalize communications.
| Cookie | Purpose | Duration | Provider |
|---|---|---|---|
utm_source | Marketing campaign source identification | 30 days | PBXTools |
utm_medium | Marketing medium type | 30 days | PBXTools |
utm_campaign | Specific campaign name | 30 days | PBXTools |
referrer | Original visit source | 30 days | PBXTools |
These cookies are only set with your explicit consent.
Legal basis: Your consent.
4. Storage Duration
Session Cookies
Automatically deleted when you close your browser.
Persistent Cookies
Remain on your device for defined periods:
- Cookie / B2B preferences: 12 months
- Security (Cloudflare): Maximum 24 hours
- Marketing (UTM): 30 days
5. Consent and Cookie Control
5.1 Consent Module
On your first visit, you will see a consent bar at the bottom of the page. It includes:
- B2B Confirmation — verification that you represent a business entity (required for platform use)
- Accept All — enables all cookie categories
- Necessary Only — enables only essential cookies
- Customize — individually select desired categories
5.2 Withdrawing Consent
You can withdraw consent at any time by:
- Clearing cookies from your browser settings — the consent module will reappear on your next visit
- Deleting the
cookie-consententry from your browser’s Local Storage
5.3 Browser Settings
Most browsers allow granular cookie control:
- Google Chrome: Menu ⋮ → Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Menu ☰ → Settings → Privacy & Security → Cookies and Site Data
- Safari: Safari menu → Preferences → Privacy
- Microsoft Edge: Menu ⋯ → Settings → Cookies and site permissions
6. Third-Party Cookies
Third-party services integrated into the platform may set their own cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Cloudflare | CDN, DDoS protection, Web Analytics | cloudflare.com/privacypolicy |
| Stripe | Secure payment processing | stripe.com/privacy |
We do not use Google Analytics, Facebook Pixel, or other behavioral tracking services. Cloudflare Web Analytics is our only analytics solution and is designed to respect user privacy.
7. International Transfers
Cookies set by Cloudflare may involve data processing on servers outside the EU. These transfers are carried out based on:
- Standard Contractual Clauses (SCC) approved by the European Commission
- Signed Data Processing Agreement (DPA) with Cloudflare
- Additional technical protection measures (encryption, data minimization)
8. Impact of Disabling Cookies
| Category | If Disabled |
|---|---|
| Essential | The site may not function properly — authentication and CSRF protection will not work |
| Security | Cloudflare may block access, treating you as a potential bot |
| Analytics | No functional impact — we only lose the ability to improve the site based on usage statistics |
| Marketing | No functional impact — you will not be tracked for campaigns |
9. Your Rights
Under GDPR (EU Regulation 2016/679) and the ePrivacy Directive, you have the right to:
- Information — be informed about cookies used (this page)
- Consent — decide which optional cookies to accept
- Withdrawal — withdraw consent at any time without negative consequences
- Erasure — request deletion of data stored via cookies
- Portability — obtain a copy of your data
- Complaint — file a complaint with ANSPDCP if you believe your rights have been violated
10. Policy Updates
We may periodically update this policy to reflect changes in cookies used, legislative changes, or platform improvements. The last update date is displayed at the top of the page.
11. Additional Resources
For more information about cookies and how to manage them:
- www.allaboutcookies.org — Comprehensive cookie guide
- www.youronlinechoices.com — Behavioral advertising options
- Your browser’s help section — specific instructions
12. Contact
For questions or concerns about cookies:
SCIT Technology SRL Cluj-Napoca, Romania Email: [email protected] Phone: +40 376 443 322 Contact page: /en/contact
To exercise your data protection rights, contact our Data Protection Officer (DPO) at the address above.
Supervisory Authority: ANSPDCP — www.dataprotection.ro