Cookie Policy

1. Introduction

This Cookie Policy explains how PBXTools (operated by SCIT Technology SRL) uses cookies and similar technologies when you visit our website at pbxtools.ro. It explains what these technologies are, why we use them, and your rights to control their use.

PBXTools is a business-to-business (B2B) platform. Our cookies are focused on functionality and performance, not consumer profiling.

2. What Are Cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They allow the site to remember information about your visit, such as your preferences and actions, providing a more efficient browsing experience.

Similar Technologies

In addition to cookies, we also use other local storage technologies:

Local Storage — Persistent storage of preferences (e.g., cookie consent, B2B confirmation) directly in the browser
Session Storage — Temporary data storage for the duration of your browsing session
Cloudflare Headers — Technical data required for DDoS protection and CDN optimization

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the website to function properly. They cannot be disabled and do not require separate consent.

Cookie	Purpose	Duration	Provider
`cookie-consent`	Stores cookie preferences and B2B confirmation	1 year	PBXTools
`session_id`	Session identification and authentication	Session	PBXTools
`csrf_token`	CSRF attack protection	Session	PBXTools
`__cf_bm`	Cloudflare Bot Management — distinguishes real users from bots	30 min	Cloudflare
`cf_clearance`	Cloudflare security challenge — anti-DDoS protection	Max 24h	Cloudflare

Legal basis: Legitimate interest for platform operation and security.

3.2 Security Cookies

These cookies are used to detect and prevent suspicious activity:

Detection and blocking of unauthorized access attempts
Protection against brute-force and DDoS attacks
Monitoring active session integrity
Verification of HTTP request origin

Legal basis: Legitimate interest for platform and customer data security.

3.3 Analytics Cookies (Optional)

Help us understand how you use the site so we can improve it.

Cookie	Purpose	Duration	Provider
Cloudflare Web Analytics	Anonymous statistics: pages visited, time on site, device	Session	Cloudflare

Important note: We use Cloudflare Web Analytics, a privacy-friendly solution. It does not use persistent tracking cookies, does not collect personally identifiable data, and does not share data with third parties for advertising purposes.

Legal basis: Your consent.

3.4 Marketing Cookies (Optional)

Used to measure campaign effectiveness and personalize communications.

Cookie	Purpose	Duration	Provider
`utm_source`	Marketing campaign source identification	30 days	PBXTools
`utm_medium`	Marketing medium type	30 days	PBXTools
`utm_campaign`	Specific campaign name	30 days	PBXTools
`referrer`	Original visit source	30 days	PBXTools

These cookies are only set with your explicit consent.

Legal basis: Your consent.

4. Storage Duration

Session Cookies

Automatically deleted when you close your browser.

Persistent Cookies

Remain on your device for defined periods:

Cookie / B2B preferences: 12 months
Security (Cloudflare): Maximum 24 hours
Marketing (UTM): 30 days

On your first visit, you will see a consent bar at the bottom of the page. It includes:

B2B Confirmation — verification that you represent a business entity (required for platform use)
Accept All — enables all cookie categories
Necessary Only — enables only essential cookies
Customize — individually select desired categories

You can withdraw consent at any time by:

Clearing cookies from your browser settings — the consent module will reappear on your next visit
Deleting the cookie-consent entry from your browser’s Local Storage

5.3 Browser Settings

Most browsers allow granular cookie control:

Google Chrome: Menu ⋮ → Settings → Privacy and Security → Cookies and other site data
Mozilla Firefox: Menu ☰ → Settings → Privacy & Security → Cookies and Site Data
Safari: Safari menu → Preferences → Privacy
Microsoft Edge: Menu ⋯ → Settings → Cookies and site permissions

6. Third-Party Cookies

Third-party services integrated into the platform may set their own cookies:

Service	Purpose	Privacy Policy
Cloudflare	CDN, DDoS protection, Web Analytics	cloudflare.com/privacypolicy
Stripe	Secure payment processing	stripe.com/privacy

We do not use Google Analytics, Facebook Pixel, or other behavioral tracking services. Cloudflare Web Analytics is our only analytics solution and is designed to respect user privacy.

7. International Transfers

Cookies set by Cloudflare may involve data processing on servers outside the EU. These transfers are carried out based on:

Standard Contractual Clauses (SCC) approved by the European Commission
Signed Data Processing Agreement (DPA) with Cloudflare
Additional technical protection measures (encryption, data minimization)

8. Impact of Disabling Cookies

Category	If Disabled
Essential	The site may not function properly — authentication and CSRF protection will not work
Security	Cloudflare may block access, treating you as a potential bot
Analytics	No functional impact — we only lose the ability to improve the site based on usage statistics
Marketing	No functional impact — you will not be tracked for campaigns

9. Your Rights

Under GDPR (EU Regulation 2016/679) and the ePrivacy Directive, you have the right to:

Information — be informed about cookies used (this page)
Consent — decide which optional cookies to accept
Withdrawal — withdraw consent at any time without negative consequences
Erasure — request deletion of data stored via cookies
Portability — obtain a copy of your data
Complaint — file a complaint with ANSPDCP if you believe your rights have been violated

10. Policy Updates

We may periodically update this policy to reflect changes in cookies used, legislative changes, or platform improvements. The last update date is displayed at the top of the page.

11. Additional Resources

For more information about cookies and how to manage them:

www.allaboutcookies.org — Comprehensive cookie guide
www.youronlinechoices.com — Behavioral advertising options
Your browser’s help section — specific instructions

12. Contact

For questions or concerns about cookies:

SCIT Technology SRL Cluj-Napoca, Romania Email: [email protected] Phone: +40 376 443 322 Contact page: /en/contact

To exercise your data protection rights, contact our Data Protection Officer (DPO) at the address above.

Supervisory Authority: ANSPDCP — www.dataprotection.ro