Early Access · AI-Powered

Every call — transcribed, analyzed, reported automatically

Automatic Speech-to-Text transcription, AI summarization, sentiment analysis and smart alerts — all without manual intervention.

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🎙️
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AI Report Completed
Sentiment:
85%
Entities:
Acme Corp VoIP Gateway
Topics:
Onboarding Quality

Compatible with

centraletelefonice.ro centraletelefonice.ro
IT4All PBX IT4All PBX
FreePBX FreePBX
VitalPBX VitalPBX
FusionPBX FusionPBX
Asterisk Asterisk
FreeSWITCH FreeSWITCH
Issabel Issabel
Yeastar Yeastar
3CX 3CX
Cisco Cisco
Grandstream Grandstream
Sangoma Sangoma
Mitel Mitel
Elastix Elastix
Xorcom Xorcom

… and practically any standard SIP-compatible PBX.

Why AI Call Reports?

Four essential benefits for call management

🎯

Automatic Transcription

Every call is automatically transcribed using top transcription engines. Built-in failover — if one engine is down, another takes over instantly.

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AI Summarization & Analysis

AI generates a concise summary, detects sentiment, extracts entities and key phrases from every conversation.

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Smart Alerts

Get automatic emails when AI detects issues — unhappy customers, sensitive topics or call anomalies.

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Integrated AI Chatbot

Ask the chatbot about your calls — search conversations, generate reports and get instant answers.

Complete Feature Set

Everything you need for intelligent call analysis

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Interactive Dashboard

Centralized view of all calls, transcriptions and AI reports.

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Transcript Browser

Search and filter transcripts by date, extension, duration or keywords.

📊

Visual AI Reports

Visualize sentiment, recurring themes, extracted entities and performance indicators.

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AI Chatbot

Ask in natural language about your calls and get contextualized answers.

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Concurrent Call Reports

Monitor simultaneous call peaks and PBX capacity in real time.

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6 Configuration Panels

Granular settings for transcription, AI analysis, alerts, extensions, notifications and preferences.

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Credits & Billing

Buy credits, view consumption, download invoices — all from the dashboard.

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Multilingual Support

Full interface in Romanian and English, with transcription support for 50+ languages.

🎭

Sentiment Analysis

Automatic detection of emotional tone — positive, neutral or negative — for every call.

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Entity Extraction

Automatic identification of names, companies, products, amounts and other key information.

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Chapters & Topics

Automatic segmentation of conversations into thematic chapters for quick navigation.

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PII Redaction

Automatic anonymization of sensitive personal data from transcripts and reports.

How It Works

From call to AI report in minutes

🔑 01

License & Install

Obtain your license from the portal and install the PBXTools agent on your PBX system.

📡 02

Call Capture

The PBX agent captures the recording, splits stereo channels and sends the file to the API.

🎙️ 03

Audio Transcription

The selected transcription engine converts audio to text with high accuracy and automatic failover.

🧠 04

AI Processing

AI generates summary, sentiment analysis, extracts entities and checks alerts.

📬 05

Report Delivery

The complete report arrives via email and dashboard — also accessible through the chatbot.

Transcription Plans

Two plans tailored to your needs

⚡

Basic Plan

Fast transcription with high accuracy, ideal for high-volume call processing.

  • Automatic transcription
  • AI summarization
  • Sentiment analysis
  • Email alerts
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Advanced Plan

Maximum accuracy and detailed analysis for teams that need the best results.

  • Everything in Basic
  • Detailed speaker diarization
  • Automatic PII redaction
  • Advanced entity extraction

Simple Pricing

Free tier included. Pay As You Go for the rest.

Free Tier

Free
€0
  • 10 free calls/month
  • 10 free summaries
  • 5 free AI analyses
  • 2 free alerts
  • 5 free chatbot queries

Pay As You Go

Popular
from €5

500 credits

  • Full call Basic (~3 min): ~0.02 credits
  • Full call Advanced (~3 min): ~0.05 credits
  • Includes: transcription + summarization + AI analysis
  • Estimate: 100 calls/month ≈ €2-5
  • Detailed calculator on the pricing page

Frequently Asked Questions

Which PBX systems are supported?
AI Call Reports works with FreePBX, VitalPBX and FusionPBX. The agent installs directly on the PBX.
How accurate is the transcription?
We use top-tier transcription engines with automatic failover. Supports Romanian, English and 50+ other languages.
What happens when free credits run out?
Processing pauses temporarily. You can buy a credit package starting from €0.50 (Starter package, 50 credits, valid 90 days). Credits have a validity period: 90, 180 or 365 days, depending on the package.
Can I run transcription on my own server?
Yes! The local processing option lets you run transcription on your own server, with no external costs and total privacy.
How do smart alerts work?
AI analyzes every call and sends automatic emails when it detects: negative sentiment, sensitive topics, defined keywords or pattern anomalies.
Is my data safe?
Yes. TLS 1.3 encrypted transfer, AES-256 storage, EU servers, GDPR compliant. You can optionally enable automatic PII redaction.
How long does call processing take?
Between 30 seconds and 3 minutes, depending on call duration and chosen transcription engine. The fast engine processes in just seconds.
Can I integrate reports with other systems?
Yes. AI Call Reports offers a complete REST API with endpoints for transcriptions, reports, sentiment analysis and call history. Typical integrations: CRM (Odoo, HubSpot, Salesforce), ticketing systems (Zendesk, Freshdesk), BI tools via CSV/JSON export. Webhooks send real-time notifications for each completed report or detected alert.

💡 Got a feature or integration idea?

Help us build the ideal product for your business.

Suggest a feature

Ready to automate call analysis?

Fill the form and get your first 10 AI reports at no cost.

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